Shipping, Insurance & Returns

 

 Shipping
All products are shipped by Canada Post. Use the Shipping Calcuator on the Shopping Cart page to determine postage charges. Customers have the following shipping options:

Service Delivery
(Business days)
On-time delivery
guarantee

Tracking
and delivery
confirmation

 

Insurance
           


 

Within Canada        
Expresspost 1 to 2 days

     yes

 yes

    
fully
insured

 

Expedited Parcel 2 to 7 days      yes  yes     $100
    only

To U.S.A.
       
Xpresspost -
    USA
3 to 4 days      yes  yes  fully
insured
Expedited Parcel  4 days        no     yes        fully
    insured

Tracked Packet

 

6 days          no  yes   $100 only

Small Packet
USA Air 
(Items less
    than 1 kg)

 6 to 10 days        no           no      no        

International
       
Xpresspost
International
 4 to 6 days      yes   yes  fully
insured
Tracked Packet 6 to 10 days         no yes   $100 only

Small Packet
- Air
(items less than 2 kg)

 6 to 10 days       no           no
no  
           

 NOTE - Customers outside of Canada may experience minor delays due to customs clearance at the destination country.

Returns
All of our products are satisfaction guaranteed. If you are not completely satisfied with your item you may return it or exchange it for another item. You must notifiy us of returns within 14 days of receipt. When shipping return items, they must be well packaged with suitable packing material. Items damaged in transit due to improper packaging will not be refunded.

 



 

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