Shipping & Returns
Shipping
All products are shipped by Canada Post. Use the Shipping Calcuator on the Shopping Cart page to determine postage charges. Customers have the following shipping options:
| Service | Speed (Business days) |
On-time delivery guarantee |
Tracking |
Insurance |
| Within Canada | ||||
| Expresspost | 1 to 2 days |
yes |
included | included |
| Expedited Parcel | 2 to 7 days |
yes | included | included |
To U.S.A. |
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| Xpresspost - USA |
2 to 4 days | yes | included | included |
| Expedited Parcel | 4 to 8 days | included | included | |
|
Small Packet |
5 to 10 days |
$100 maximum |
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International |
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| Xpresspost International |
4 to 6 days | yes | included | included |
|
Small Packet |
6 to 10 days | $100 maximum |
NOTE - Customers outside of Canada may experience minor delays due to customs clearance at the destination country.
Returns
All of our products are satisfaction guaranteed. If you are not completely satisfied with your item you may return it or exchange it for another item. You must notifiy us of returns within 14 days of receipt. When shipping return items, they must be well packaged with suitable packing material. Items damaged in transit due to improper packaging will not be refunded.
